If you find yourself on this page, we apologize. We know you're experiencing a problem with your mattress. The good news for you is all Bed Store mattresses do have incredible warranties that cover a myriad of manufacturer defects. It's important to remember the following regarding mattress warranties...
The Bed Store will, however, assist you with the service of your warranty as the manufacturer's warranty will permit. (ie. TEMPUR-Pedic handles all their warranties in-house)
You received at point of sale. It's for your particular manufacturer's warranty procedures. In some cases manufacturers service their warranties themselves. In this case you will be directed to that manufacturer.
These are the responsibility of you the customer.
In order to file a warranty claim, you must have the original invoice.
Your warranty will be void if a stain is present. Hopefully you purchased a quality mattress protector when you purchased your mattress. If so, this will not be an issue.
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