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The Bed Store - Customer Testimonials

POSTED June 28th 2010: We purchased a King Size Ecomemory Mattress from your store on Chapman Highway. The mattress is great. Our experience at your store was terrific. Your salesperson, Jeanne Thomas is the greatest salesperson. Very knowledgable and customer friendly. -Karen and Sam Heath-- Sevierville, TN

POSTED June 28th 2010:  Last week I purchased a king size Pure Bliss Latex mattress set and full size Venture mattress set for my son. The experience and knowledge that were at The Bed Store have made all my dreams come true, literally. Thank you so much for helping me choose the right mattresses for my family! I would recommend buying a mattress from The Bed Store because there is no price that can be put on good sleep. Other companies may claim to get you in a mattress for less, but once you get it home you realize that you have bought less than what you expected. Don't run into that risk, buy from The Bed Store. It is the best money you will ever spend. -Kelly Hawkins-- Knoxville, TN

POSTED June 15th 2010: We recently purchased a queen sized Caro mattress & foundation at the Maryville store. Dale was a great help guiding us through the maze of bed and pillow choices. He was helpful with the exchang of a pillow and box for more suitable types. We are very pleased with our purchase and the service Dale provided. -Donnae and John Farley

POSTED June 14th 2010: I recently purchased a Queen Size Pure Latex Bliss mattress at Le Sleep by the Bed Store in Turkey Creek. I am most satisfied with this product and would highly recommend it to others. Now I sleep through the night and no longer wake up with any 'lower' back or shoulder pain. I visited a few other stores before deciding to buy this particular mattress and did not receive the same experience or help at those stores. Eric Laviolette, the Store Manager, was very detail oriented, helpful and knowledgeable during the mattress selection process as well as explaining the benefits of comfort enhancing accessories like the 3 inch pillow top, TempurPedic Symphony pillows and Dri-Tec mattress protector. He didn't attempt to sell me on any particular mattress or brand but seemed to have my best interests at heart based on what I told him I was trying to find in a 'new' mattress. Also, the atmosphere of the store (water feature, music, aroma therapy) does provide a relaxed environment to make an informed decision. Eric was very courteous and allowed me time to myself prior to making my decision. Any of my future needs will absolutely be made at Le Sleep by The Bed Store in Turkey Creek and I would highly recommend Eric to a friend or family. Thank you -Eric! -Troy Lowrie-- Knoxville, TN

 POSTED June 14th 2010: A couple of weeks ago I purchased a Prairie Rose Firm Mattress at the Bed Store in Clinton Highway. The salesperson, Mathew was very friendly and welcoming. He explained to me the different kind of mattresses they had, prices, etc. Even thought I had already checked at other furniture stores where they had cheaper mattresses, I decided to get this bed from Mathew because he showed me his knowledge about the product he was selling. I am the kind of person who does not mind at all to spend a little more money when I know I am getting a better product and that was the case with the Prairie rose Firm Mattres. I feel I am in heaven. -Leonor Lundy-- Powell TN

 POSTED May 31st 2010: Visted the Bedstore in Maryville and was pleased with the variety of beds offered. We were in need of a new bed "now". Dale was a very knowledgeable sales person and sympathetic to our needs. With his help we found what we wanted/needed and were sleeping better the next day. Thanks. -Ron Eades-- Maryville, TN

POSTED May 12th 2010: Our Family recently visited The Bed Store on Clinton Highway and met Steve Lackey our SERVICE representative. This Gentleman is the epitome of Customer Service and in no way could I ever call him a salesman. His knowledge of product and uncanny way of knowing exactly what will work best is unmatched. It is rare in this day and age to leave an establishment and say to yourself that the salesman was OUTSTANDING and cared that the customer got what they wanted not what the salesman could sell them. I will be purchasing three more beds in the next few weeks and can't wait to work with Steve again. I took the time to read the testimonials prior to writing mine. While I am absolutely SOLD on Steve I am amazed at the number of people across TN that have purchased at numerous stores and have come across the same outstanding service. This speaks volumes about the Bed Store, congratulations on realizing that a satisfied customer is the best advertisement you can ever get. The Mitchell's -Patrick Mitchell-- Knoxville, TN

POSTED April 30th 2010: We purchased a king size ECO Memory mattress and the Prodigy adjustable bases last month at the Maryville Bed Store. Dale Kennedy was a pleasure to work with. He was very patient and answered all our questions. We love the new bed and we're getting a much better night's sleep. We recommend checking out The Bed Store in Maryville and talking to Dale before you buy elsewhere! Bruce and Donna Damrow-- Maryville TN

POSTED April 30th 2010:  My husband and I were shopping for a new King size mattress when we walked into The Bed Store on Kingston Pike one Saturday. The salesman, Daniel Tolliver, was so knowledgable in helping us find the perfect bed for us. We had always slept on a traditional mattress and boxspring so when he steered us toward a Pure Latex Bliss bed we were a little apprehensive. We went home that day with some things to think about. I did some research on the internet and by Monday I was calling Daniel back to place our order. I admit to still being a little apprehensive and concerned before the bed arrived because it was so different from anything we had ever slept on. What if we didn't like it when it arrived as much as we had in the store? However, after the very first night, those concerns all went away! If it hadn't been for Daniel that day, we would have missed out on a truly fabulous bed! -Elaine Ely-- Middlesboro KY

POSTED April 30th 2010: This testimonial references our salesperson, Steve Lackey. We came to the Bed Store, honestly not knowing what we liked or where to start. I honestly was a little put off when Steve came up to us and started asking questions, because truthfully, we all will admit that most salespeople can be pushy and annoying. Steve was neither. He systematically helped us determine exactly what type of mattress we needed. He quoted us a fair price, and we took it. It was that simple. We spent about forty-five minutes in the store and walked out completely satisfied. There is one complaint, and one complaint only--and not with Steve. When the mattress was delivered to us, we discovered that the foundation was much too large for our bed. We spent two nights sleeping upon Mt. Vesuvius waiting for the lo-profile foundation to be delivered to us. With a $35 delivery fee, two days later, we were finally able to get the lo-profile foundation we needed. Steve was kind enough to be the go-between for us and the delivery people. Without Steve in the middle, it would have been much more difficult and frustrating to get this matter resolved. We appreciate the Bed Store, and hope to do business again in the future.  -Scott and Alaina--Powell, TN

POSTED April 26th 2010: We wandered into the Bed Store in Maryville simply to look at our options. Because of the excellent salesman (Dale Kennedy) and the impressively AMAZING beds we looked at, we returned the following day to sign up for our own king sized bed! Our delivery was right on time, great folks moving in our bed. We LOVE our bed, look forward to every opportunity to be in it! Thanks Bed Store for your great beds, thanks Dale for your responsiveness to all of our questions. We will certainly pass on our experience to friends and family! -Andrew Jones & Gillian Denham-- Maryville, TN

POSTED April 2nd 2010: I went to the store here in maryville looking for a mattress and found the most pleasing Lady there Jeanie Thomas. She was so helpful and caring.She showed me three beds and I was ready for the cheapest one but decided to buy the upgrade. I love it.It was Jeanie that made my trip and my guest room comfortable. Thank you all.I have told all my friends about your store and Jeanie. -David Wynn-- Maryville, TN

POSTED March 28th 2010: We recently purchased the tempur-pedic cloud from the store in Athens, TN. We had been looking for a new mattress for some time and could not decide what would work for us both. We both have different opinions when it came to firmness and comfort levels, as does most everyone else, but we finally agreed when it came to the cloud. I had seen all the adds on tempur-pedic and thought, yeah right, like a mattress could really be that good. In this case I could never be happier to be wrong. The bed store owners in Athens, TN told me that tempur-pedic sells itself and they were correct. Their service while trying to decide on what to purchase was excellent. Overall we would recommend the tempur-pedic cloud, you really get what you pay for in this mattress. -Ben and Misti-- Athens, TN.

POSTED March 8th 2010:  My husband and I purchased a Tempur-Pedic and have slept on it for one week. We LOVE IT! It is worth the investment. We've both slept better on this mattress than we have in years...it retains your body heat for those 2am bathroom trips, we don't feel any movement when one gets up out of bed and it is so comfortable! It cradles your entire body. Not only is the mattress great the service at The Bed Store in Athens was wonderful. David and Vivian are very knowledgeable and were great to answer all of our questions and they even had our mattress sooner than promised. Delivery was quick and painless too! I would recommend purchasing any mattress from them. -Dianne Hutsell-- Athens, TN

POSTED March 1st 2010: We went to Kingston Pike store and were helped by Daniel Tolliver. He was very helpful, knowledgeable, and hostest. He really helped us pinpoint which bed would help both of us. We bought the ecofoam bed and slept all night for the first time in about ten years. We highly recommend him and that store if you need to purchase a bed. -Robin and Brian Jenks-- Knoxville, TN

POSTED February 24th 2010: My husband and I purchases an ECO memory king mattress from Tom Evans at the Clinton Hwy store. Tom was very knowledgable about all the mattresses. We are very pleased with the mattress and pillows. We appreciated everything Tom did to help us.  -Don and Chris-- Knoxville, TN

POSTED February 24th 2010: My husband and I both agreed it was time to get a new mattress, but didn't know what mattress would be best to suit our needs. We visited many stores over the course of several weeks and still had no idea of which mattress to choose. We discovered Le Sleep - The Bed Store in Turkey Creek and met Eric Laviolette who patiently worked with us to find the perfect mattress for our needs. We purchased a king size ECO Memory mattress and the Prodigy adjustable bases. We have been extremely pleased with our new bed and the quality sleep we are now able to have each night. If you are confused about what you need in a mattress, Eric will help you find what will work best for you without any sales pressure. It was a great buying experience. -Jackie and James-- Knoxville, TN

 

POSTED February 24th 2010: We were looking for a new mattress. We did our research and visited stores from Chattanooga TN to Knoxville, TN. David and Vivian were very knowledgeable and helpful. We purchased our Tempurpedic mattress from their Athens, TN store. We LOVE our mattress, and have no regrets about this investment. The service was wonderful and we have recently returned to The Bed Store to purchase a mattress for our daughter. We would recommend that you visit The Bed Store in Athens, TN for great service and friendly atmosphere. -Michael and Jennifer Moats-- Athens, TN

POSTED February 23rd 2010: Was looking for a new bed and Daniel was such a great help at the Clinton hwy store. We bought a prodigy power bed and we love it..The kids love it to...Thanks for all of the help on choosing the best night sleep we have had in a long time Daniel... -Chris and Angie--Powell, TN

POSTED February 22nd 2010:  I was having back and neck pain when I would wake up. I would wake up several times during the night. Daniel Tolliver at the Kingston Pike location advised me to lie down and try the different mattresses to see which one was most comfortable. I chose to go with the Eco Memory Foam mattress 10 inch. I LOVE IT! I am waking up with no back or neck pain and I am only waking up once in the middle of the night. THANKS!!! The adjustable bed support really helps with acid reflux as well. -Sarah Kibble--Knoxville, TN

POSTED February 19th 2010: Thank you, Matthew in South Knoxville. My wife and I had a terrific experience with the entire process of purchasing our new Ecocomfort bed. We are extremely happy with the bed, and your service was wonderful. It's great to work with honest, kind, Christian people. -John-- Seymour, TN

POSTED February 15th 2010: Thanks Eric, for being so helpful during the purchase of our new Better Homes & Gardens mattress.  My wife and I are very pleased with our new product. Also  it's a   pleasure to know that there are companies that are eco friendly. Being eco minded is what caused me to trade with Le Sleep by The Bed Store. -Jack and Gerda Kiser-- Knoxville, TN

POSTED February 9th 2010: After months of trying to sleep in a recliner, and/or waking very tired and sore, my husband suggested that an adjustable bed might help with my fibromyalgia problems. I knew David and Vivian had a Bed Store in Athens, so I went there to see if they had what I needed. They were very knowledgeable regarding their merchandise, and was able to help me determine the kind and size of mattresses we needed. It has taken a few days of adjusting the settings on my side, but we are both enjoying the benefits and I have finally been able to get some much needed rest and sleep with my new Tempurpedic bed.  -Rhonda Collins-- Athens, TN

POSTED February 5th 2010: My wife and I were looking for a new mattress because our backs are bad. I have never liked salesmen, I feel they are just in it for the "sale", so my wife got to watch as we went from store to store and I blew off the sales people because they were to pushy. We ended up going to the bed store in west knoxville. It was the best experience that I have ever had. We laid on the mattresses testing them out, as my wife waited for a salesman to come and me to blow up again... I was shocked when the salesman (Daniel) walked in the room anounced he was in the store, but would leave us alone to try the different mattresses so we could get a feel for them. Daniel came back into to check on us a little later and we started chatting about why we needed a new mattress, and which ones felt good to us. He was very knowledgable about the products and gave us wonderful information. In the end we purchased our mattress and movable bed stand from Danial because he was more concerned with making sure we were comfortable rather than pushing us into a mattress wwe could not afford. Daniels salesmanship truly blew my mind! I wish more salesmen would be "old school", and listen to the customer instead of pushing the customer. I highly recommend that you go to the weest knoxville location and see the wonderful experience of purhcasing a mattress from Daniel yourselves!! -BJ and Missy-- Knoxville, TN

POSTED February 5th 2010: After a friend posted on Facebook her experience in purchasing a Tempurpedic from Athens, I went to the Bed Store and purchased dual king mattresses, because my husband prefers a different type than me. I love, love, love the mattresses, and we both are grateful that we can afford to sleep on luxurious mattresses. When we think of people who have NO mattress to sleep on, we are very humbled. I highly recommend both the mattress and the Bed store. - Louise Barnes-- Knoxville, TN

POSTED Februrary 5th 2010: In what had developed into an unfortunate joke for only our closest friends and family, my wife and I hadn't slept in the same bed for a year and a half. We just couldn't sleep together on the queen bed that we had. So we decided to get a king sized bed, and went to the Bed Store. My expectations for dealing with another salesman were not complimentary, to say the least, but Daniel was fantastic. He took the time to ask us questions and make sure we got what we wanted, and he scheduled a delivery date just a few days after our purchase. My wife and I are thrilled to finally be living like a normal married couple now. Thanks Daniel! - Jon-- Knoxville, TN

POSTED February 4th 2010: I had been complaining about my mattress and hip pain for months. I was finally coaxed into looking at mattresses so we stopped into the Bed Store on Clinton Highway. We were greeted by Jeanne Thomas who not only patiently guided me through testing beds and narrowing down which ones I liked best but was HAPPY as well (a tough thing to find in many stores). She was patient and the most knowledgable salesperson I have ever encountered. I purchased the ECOM ECO Memory XLG and everything she told me about the bed has been true. After getting used to it, it's the best sleep I have had in the last 50 years! The crew that delivered and set it up were very efficient and were in and out in no time, setting up the new bed and taking the old bed. I am totally sold on the Bed Store and Jeanne! -Bill Bland-- Oak Ridge, TN

POSTED January 29th 2010: I am having surgery in week ,the Dr. said I would be on my back for a long time So we went in to & seen jeanne @ the kingston pike knoxville store & she was GREAT ! She told me a lot of stuff I did not know about bed's So I bought one I LOVE IT I bought the serta king eucalyptus The delivery guy's were the best they had called ahead of time told us what that morning they would be there they very polite -Pat Crononwett-- Knoxville, TN

POSTED January 28th 2010:  On Friday, January 22 I walked into the Bed Store on Kingston Pike to buy a mattress and I didn't even have a bed to put it on! Daniel Tolliver was very helpful in providing information to make a good decision based on what I needed. I had formerly had a Serta Memory Foam mattress and I bought another one. Daniel was also very helpful in setting up the delivery. I made my decision on the bedroom furniture I wanted on Saturday and it was scheduled for delivery on Tuesday. Thanks to Daniel, my mattress set was delivered on Wednesday! That night I got my first good night's sleep in over a month. Thanks, Daniel!! -Charlotte, Knoxville, TN--

POSTED January 28th 2010: I am sold on The Bed Store!!! This will be the only place I will purchase a mattress from. After returning from a year serving in Iraq I decided it was time to make an investment a good nights sleep. I walk into the store in during the snow storm and met Daniel Tolliver. Daniel took his time informed about all the different types of mattresses and what each one had to offer. Daniel patiently waited on me to decide which option provided the most comfort. I finally settled on the Queen Size eComfort Memory Foam Mattress. Let me tell this mattress has been a dream. I do not have words to describe the level of comfort. The only way I believe I can explain it would be to say it feels natural. I hop into bed and go to sleep. There no rolling around trying to get comfortable. This mattress offers instant comfort. The lower back pains I suffer from every morning waking up in Iraq have ceased! During my next deployment I will have to see what they can do about shipping a mattress over with me. I don't think it's possible to back to sleeping on anything else. Thanks Daniel for your time, customer service, and support. You went above and beyond to make sure this Soldiers a decent night's sleep. You have lifetime customer at your Bedstore at Kingston Pike. -Dele Oshunkentan-- Knoxville, TN

POSTED January 20th 2010: Recently I purchased a queen-size mattress set for my daughter. The service that we received, from the time she was selecting her set to the delivery of the purchased set, was excellent. When we came to the store, Daniel helped my daughter select just the right mattress set. He was not a pushy salesman, but rather seemed to be more interested in her getting the right set for her. We felt like we could take as much time as necessary to select the mattresses we finally bought.

When the mattress set was delivered, the men who delivered it were very respectful, from the day before when they re-scheduled the intended time of delivery so it would work with previous appointments I had, to the courtesy call they made just before delivery. Also impressive was the care that the men took to make sure the bed was set up correctly. They also were very careful when they were moving both the mattress set in and the old set out, making sure to not cause any damage to any other property.

I was very pleased with the service we received from The Bed Store on Clinton Highway. -Cherie Gaines--Knoxville, TN

POSTED January 20th 2010: We bought a King Size ECO Memory mattress yesterday at the Bed Store at Turkey Creek. After sleeping on it for only one night, I feel certain that we are going to be more than satisfied with the new mattress. We had looked at several different stores before deciding to buy this particular mattress. Eric, the manager of the store at Turkey Creek, was very helpful to us without being pushy. He allowed us enough time and privacy to talk about the bed by ourselves, but was close enough by to give us any information we wanted. He was extremely knowledgable about the products available in the store. He was very courteous and helpful. We will return to the store if we have future needs, and will recommend Bed Store at Turkey Creek and Eric Laviolette to all our friends and family when they are in the market for bedding. Thank you very much ... -Eric. Jerry & Sally Hodge-- Jefferson City, TN

POSTED January 20th 2010: My husband and I went to the Bed Store, Le Sleep, in Turkey Creek looking to replace a king mattress set and 2 twin mattress sets. We appreciated the relaxed atmosphere of the store and the professional and knowledgeable help of Eric Laviolette. Within just a day, the mattresses were delivered by Bradley and Humberto. They made the delivery on time and were very courteous. They even put the bedskirts back on the beds without my even asking! -Sherry Williams-- Clinton, TN

POSTED January 18th 2010: I helped my son, who lives in Knoxville shop for a mattress. We were very impressed with Daniel Tolliver at the Knoxville store. He had a thorough knowledge of the products, was very polite and helpful. The mattress and springs was delivered to my son, Neal Butler on Friday as expected. He found that his frame does not fit the new mattress and has arranged with Daniel to purchase a new frame and have it delivered. We thank him for his help. -Mary Henderson-- Pigeon Forge, TN

POSTED January 7th 2010: My wife and I recently purchased a vacation home in the Smoky Mountains. Not knowing who to purchase mattresses from in that area, we took a chance on Buzz Parrinello at The Bed Store in Sevierville. Boy, was that the right decision! We were treated like long time friends and taken care of completely. Much of what we did, we had to do long distance, but Buzz took care of everything. We've purchased from The Bed Store and Buzz on two different occasions now and will continue to use them for all our bedding needs. I highly recommend them to anyone needing mattresses and/or bedding. -Terry Graham-- Woodway, TX

POSTED January 4th 2010: Roger and Brent were extremely courteous and helpful while we were deciding on what type of bed we wanted! They took time to teach us what makes a bed a bed which aided in our decision making. I would highly recommend the wonderful people at the Bed Store, they made all the difference.  -Doug Brenneise-- Knoxville, TN

POSTED January 4th 2010: brent mathews at chapman highway store, was very professional and courteous, let us take our time and gave us a good deal.  -Joe Sagliano-- Sevierville TN

POSTED December 31st 2009: I hate sales people. Seriously. Ask my wife. I can't stand them, especially when it comes to furniture store salesman, but my experience with Brent Matthews (at the Chapman Hwy store in Knoxville) was extraordinary and painless. He asked specific questions, and worked off our answers. He cut to the chase and showed us the mattresses that fit our specific needs. He explained what we needed to know without trying to oversell - and he did all of it a "non-salesman" manner - more like a friend would tell you about a product than a salesman would try to pitch you on a product. The experience was great, and today we're having a twin mattress set for our daughter and a queen mattress set for us delivered to the house. Incredible. Keep up the good work - and don't let Brent get away. -Andy and Jolynn Armstrong-- Knoxville, TN

POSTED December 29th 2009: Michelle and Buzz Parrinello were absolutely wonderful in my recent experience of finding a new king size mattress before the holidays. My boyfriend and I started to shop one afternoon and spent a very peaceful, very comfortable hour there at the store. I enjoyed the relaxed atmosphere and freedom to lay back & close my eyes (unlike other locations that have annoying salesmen). We found the perfect bed for us in a matter of moments! Michelle also offered me options in financing, always going above and beyond the general customer service I expected. Together, they made this whole process a breeze! I highly recommend The Bed Store at 952 Dolly Parton Parkway in Sevierville to anyone starting their search for the right mattress at the lowest price. What a pleasure to know Buzz and Michelle will take care of everything! My boyfriend said he never knew he could sleep so well! Thank you so much! -Kate Phillips-- Sevierville, TN

POSTED December 23rd 2009: My wife and I recently went shopping with my parents to buy our first "real" mattress. Unfortunately, we really didn't know where to begin. We visited the Kingston Pike location and were introduced to Mathew, who really helped us narrow down the kind of mattress we were looking for. After going to a few more stores, it became obvious that The Bed Store had everything we needed--a friendly and knowledgeable salesperson who helped us find a great mattress at a great price. Thanks again Mathew! And thank you Bed Store, for helping us both sleep better than we ever have before! -Sam and Sara Lewis-- Knoxville, TN

POSTED December 9th 2009: Comment/Testimonial: We recently purchased a King Eco XLL mattress from the Bed Store on HWY 411 in Maryville. Our salesman was Dale Kennedy. Dale was very helpful and knew the answers to all of our questions. Thanks Dale. We really like our new mattress. -Frank Urban-- Vonore, TN

POSTED December 8th 2009: WE LOVE OUR BED! EVERY POSITIVE COMMENT YOU HEAR CONCERNING THESE FABULOUS BEDS ARE TRUE. OUR BACK ISSUES ARE SIGNIFICANTLY BETTER...WELL WORTH THE PRICE. WE HIGHLY RECOMMEND ERIC LAVIOLETTE AT THE TURKEY CREEK LOCATION,LE SLEEP,THE BED STORE.NOT ONLY DOES HE TRULY KNOW THE PRODUCT,HE IS NOT A 'ONE SIZE FITS ALL' GUY.HE WILL WORK WITH YOUR NEEDS AND BUDGET PATIENTLY AND KINDLY.BEST DECISION YOU'LL EVER MAKE.   -Jan Hoffman-- Knoxville, TN 

POSTED November 23rd 2009: After shopping around at many other mattress stores, we decided to stop in at Le' Sleep in Turkey Creek. Wow! Were we surprised! It was so nice to speak with someone who actually cared about our needs. Eric was so knowledgable and patient as we came in many times to try and make our decision. We purchased the Sterling & Thomas Carlisle Plush and could not be happier. I can honestly say that I have never slept so well. The entire experience was excellent!  -Travis and DeeDee Burnette-- Knoxville, TN

POSTED November 10th 2009: Since buying my new bed at the Chapman Hwy Bed Store I have had s much better quality of sleep! So much so I don't want to get up out of it! My purchase was simple thanks to my great sales associate Brent who was able to give me great information about the mattress that I was looking at.   -Amanda Ward-- Knoxville, TN

POSTED November 9th 2009: Thank you for assisting my better half with the purchase of our new TEMPUR-PEDIC mattress. I have recently, 2 weeks ago, had serious spinal repair involving numerous metal rods and screws. We purchased the bed expecting nothing short of some kind of miracle and thank God we were not disappointed. If my pain level gets high I only have to go lay down on the bed for a while and aches and pains cease. Upon awakening I have NO PAIN. That is more than we could have asked for. Prior to purchasing the bed I could be found on the floor or a sofa because certain mattrresses I noticed that my pain in the morning was simply unbearable. Your mattress is definately related to your pain level.  
As an astounding aside when my afore mentioned better half slept on the bed the very first night he went from walking on crutches to not using them with the bed being the only variable and in just one night. He has artificial hips which radiate pain down to his knees. We were not expeecting any effect on his pain level.
We certainly still struggle throughout the day but now have the belief that after a good nights sleep on our TEMPUR-PEDIC the days toll of standing, walking, and sitting will disappear without taking pain medications at night. We are extremely pleased.      -Birdie Wolfe Knoxville, TN

POSTED November 9th 2009: We purchased a mattress set from Dale at the Maryville location today. He is a very helpful associate to your company. We were upfront about finding another set at a different store. He did not try to talk us out of purchasing from the competitors. In the end, with his knowledge and patience, we can't wait till Tuesday evening when our mattress is delivered....for free with free disposal of our old one! Thanks Dale!    -Jaime Maryville, TN

POSTED October 20th 2009: Comment/Testimonial: My wife and I purchased a new 12" foam mattress 10-15-09 at the Chapman Hwy location of The Bed Store. Since sleeping on the mattress over the weekend my back,shoulders, and hips have quit hurting. I would recommend this mattress to anyone who has back problems.  -Samuel Knight-- Knoxville, TN

POSTED October 19th 2009: Recently bought an EcoMemory Form set from Matthew at the store on Kingston Pike. Matthew was very helpful and we love our new mattress. Great Experience--thanks Matthew! -Julia Duff-- Knoxville, TN

POSTED October 15th 2009: Brent Mathews was the sales person at the bed store on Chapman Hwy that waited on me several times. He was very patient while I tried to decide how much to spend on a bed. The best thing I ever did was by a bed from the bed store.I LOVE MY BED. And I got the best bed ever!!!!!!!!!!!!!-Mary McCammon-- Knoxville, TN

POSTED October 14th 2009: We have purchased multiple beds from the Bed Store and are amazed evertime with the level of customer service we recieve. The sales people (this time Daniel at the Clinton HWY location) take the time to listen to what you need and find the right bed for those needs. I actually catch myself shilling for the bed store anytime I hear someone talking about not getting a good nights sleep. I tell everyone who will listen take the time to go and you won't regret it, not only will you sleep soundly because you are in the most cofortable bed you've ever owned but you'll rest assured that you got the got the best bed for the best price.         -Matt Willard-- Knoxville, TN

POSTED October 12th 2009:  In July of this year I visited my son in Knoxville for about a week. I live in the Chicago,IL area. After sleeping in his quest room on a different bed than what I have at home, his bed a much more comfortable bed, I realized my husband & I needed a new bed. I mentioned to my son about how much better I felt sleeping on his guest room mattress. He told me that he bought it at The Bed Store. We went to The Bed Store while I was visiting my son. The salesman Mathew was very kind and let me take my time looking & trying different beds. During this time he would check to see that everything was ok and would ask me about my past sleeping comforts, I explained some of the negatives my husband & I had been experiencing with our old mattress. When ever I asked a question about the different products the salesman made the answers easy to understand and he was very knowledgeable about all the products One of the beds I tried was Tempur-Pedic, I had heard about this product from the TV ,friends & family. The salesman showed me a similar product to the Tempur-Pedic but a little softer to rest on, the EcoMemoryFoam, I rested on this for about an hour & I was sold. No more inner spring mattress for us. I was also happy to here about this being a green product, helping to preserve our environment. I asked if the The Bed Store delivered to IL, they didn't but the bed actually was made and came from California & they would drop ship directly to me. Also there was no extra delivery charge for this or sales tax. I was so happy about all of this. My husband & I have been sleeping on this bed for about 2 months & we are very please with the comfort of our sleep. The bed I purchased was Serenity Series EcoMemoryFoam Model#QECOXLG10M I highly recommend The Bed Store to anyone.                         -Patricia Howard--Chicago, IL

POSTED October 12th 2009: We bought a mattress from Daniel at your Clinton Hwy Store. We received great customer service, couldn't have dealt with a nicer guy, and the product was definitely worth the money.                                                                 -Shelia Holt-- Knoxville, TN

POSTED October 6th 2009: Shortly after purchasing my first home in 2002, I decided that it was time to replace the mattress set that I had been sleeping on since I was a teenager. I didn't really know how to begin shopping for this type of purchase. Luckily, I stopped into the Bed Store, and got the education of a lifetime from Jeanne Thomas. She took the time to listen to my wants, needs, likes, and dislikes. Jeanne helped me work within my budget to find a mattress set that I have been happy with since bringing it home. When it was time to purchase a mattress set for my daughter in 2006, I tracked Jeanne down again. The knowledge, professionalism, and courtesy that she provides is top notch! I'm sure I'll be back again...                             -                                     -Tracy Riggins-- Knoxville, TN

POSTED October 6th 2009: My boyfriend and I went looking for new bed because his vintage waterbed busted the night before. Not only were we on a tight budget but our little boy was sick and we were having to bring him with us. We went to The Bed Store in Maryville, TN and Dale Kennedy was our sales associate and he was super friendly, and super nice. We told him what we were looking for and he showed us a variety of different beds in our price range and even let our son rest on one of the models while we looked. We finally found the perfect bed. But when we tried to get financed we couldn't. We felt bad for wasting Dales time but he was so nice about it and a few days later when we could buy the bed we went right back to Dale because of the excellent service he had given us. We got the Leisure PT Mattress by Natural Living and we absolutely love it. Its the most comfortable bed we've ever slept on. All thanks to Dale. Thanks again!             -Marcia Mendes-- Maryville, TN

POSTED October 5th 2009: My husband and I went to The Bed Store to find an XL twin bed set. Brent was very helpful in explaining what was available. He placed our order, making sure he could get our mattresses in by the weekend. When we went to pick up our order, Brent was very helpful in getting mattresses into the truck. Our time spent getting our order placed and picking up our mattresses was very quick and efficient. This is our second purchase from The Bed Store. We have been very pleased with the service we received, and will be buying at The Bed Store for our future bedding needs.            -Marcia McMahan-- Seymour, TN

POSTED October 5th 2009: I recently purchased a bed at the Bed Store on Chapman Hwy in South Knoxville, TN. My sales person was Brent Matthews. My experience was very friendly, cooperative. He answered all my questions, showed my several choices and was there to load the bed into our truck. I am very pleased with my service and would recommend this store to others.   -Jeanne Treadup--Knoxville, TN

POSTED October 2nd 2009: I located a beautiful antique iron bed at a neighborhood yard sale. I had been looking for a day bed for our screened porch (where we spend a lot of time)as a birthday gift for my partner. I called to find which location Jeanne Thomas was working that day and immediately headed to the Clinton Highway location. Jeanne fitted the bed with a great mattress and box springs. We're very happy with our Bed Store mattress, and always impressed with Ms. Thomas' knowledge and assitance. She made sure that we got all we needed for weather protection; something I wouldn't have thought about. Thanks Jeanne!                            -Tim Smith-- Knoxville, TN

POSTED September 21st 2009: I have sciatic nerve pain secondary to piraformis syndrome- and the extra soft options available at the bed store allowed me to sleep all night with out pain- and wake up in much better shape and rested-- Daniel at the store worked hard to get the right mattress for me and worked to get the entire order exactly right!!                              -Mark Garrett-- Knoxville, TN

POSTED September 21st 2009: When I walked into the Clinton Hwy. Bed Store, I thought that I would meet a salesperson who either presented little knowledge about his products or who would be overbearing towards me because I want to know about what I am buying. However, Daniel was a very straight-forward salesman who gave me a level of customer service that I appreciated after experiencing others who treated me poorly. He, also, recognized that he should see what type of bed I wanted instead of pushing his favorite bed on me, and he put me onto two very different beds so that he could solve the dilemma of what bed would service me better. Daniel was not concerned about taking my money unless I was happy with the bed that I was getting for the money. He took the time as I debated between beds, and he gave me information about the bed that I finally chose that made me more confident in his knowledge of how this bed would benefit me for years to come. I am now a happy owner of the eComfort XLG 10" and know that if any problems ever arise with the bed, I can return to Daniel and be helped just as well as I was the first time I walked into his store.    -Katherine-- Knoxville, TN

POSTED September 8th 2009: I went into The Bed Store at Turkey Creek thinking that I would never be able to find a bed that was in my budget, felt amazing and was environmentally friendly. I went into the store with my mom whom knew exactly what she wanted. I had no idea what a good bed for me was. I have never had a new mattress and always found myself saying I would get one someday. Prior to my new mattress I only ever slept on my stomach, but since my first night in my new mattress I can sleep in every position. Eric was such a huge help and there was no way that I could have come to the decision so easily if it wasn't for him. I would recommend that anyone who is looking for a new bed should definitely have Eric show you a good fit at The Bed Store at Turkey Creek.-Iris Mixon-- Knoxville, TN

POSTED September 7th 2009: I bought a mattress set for my daughter and son-in-law at the Bedstore on Chapman Hwy. in Knoxville on Sept 3,2009. Our salesperson was Jeanne Thomas. She was very helpful ,giving us the information we needed to make a wise selection.She was very friendly and polite , making our experience a pleasure. I would gladly refer my friends and family to Jeanne and your store. Sincerely...             -Marie Frey-- Seymour, TN

POSTED September 3rd 2009: WHEN TRYING OUT THE BEDS AT THE "LE SLEEP" BY THE BED STORE, ERIC WAS WONDERFUL. I SUFFER FROM PTSD AND WAS WORRIED WHEN I FIRST ENTERED THE STORE THAT AS A WOMAN I WAS ALONE IN A STORE FULL OF BEDS AND I NEEDED TO LAY ON THE BEDS FOR QUITE SOME TIME AND THOUGHT I WOULD NOT BE ABLE TO RELAX, ERIC WAS WONDERFUL!!!!!!!!! HE STAYED A BED AWAY FROM ME AND LET ME HAVE MY "SPACE" ERIC DID NOT KNOW ABOUT MY PTSD AND HOW I CAN HAVE A PANIC ATTACK IF I AM IN A SITUATION LIKE THE ONE I WAS IN WHILE BUYING MY MATTRESS. AFTER PICKING OUT MY BED (TOOK ME SOME WHERE AROUND 3 HOURS IN THE STORE) I TOLD ERIC ABOUT MY PTSD AND HOW RELAXED I WAS AND HOW HE PUT ME AT EASE AND MADE MY EXPERIENCE THERE A VERY GOOD ONE. I ALSO SPOKE TO MY MOTHER THAT THIS WAS THE STORE SHE NEEDED TO GO TO WHEN SHE DECIDES TO BUY HERSELF A NEW BED. I TOLD HER THAT ERIC WAS JUST THE MOST AMAZING SALESMAN AND ALSO HOW COMFORTABLE HE MADE ME. MY EXPERENCE OVERALL AT THE LE SLEEP BY THE BED STORE WAS, ON A SCALE FROM ONE TO 10 , WAS A 20!!!!!!!!! PAT ON THE BACK TO ERIC.               - Michele -- Knoxville, TN

POSTED August 31st 2009: I had been looking for a new mattress casually for the past 6 months. Amongst all of the mattress stores that I visited, Le Sleep: The Bed Store, in Turkey Creek, had the best options. Le Sleep sounds expensive, right? Well, it wasn't. Eric had a wealth of knowledge and facts to answer my questions. There was never any pressure to buy; no urgent or emotional plea. I was given the time to test out the beds in a most relaxing atmosphere. Eric scheduled the delivery very quickly. I didn't have to wait 5 days or a week, as I had expected. The Sleep Trust warranty was the deal clincher for me. It made my purchase a no risk situation. I have slept like a log since purchasing my Eco Memory XLG! I have not awoken from pain since. I will definitely buy my next mattress from Le Sleep: The Bed Store, in Turkey Creek.

                                   - Cindy Martin-- Knoxville, TN

POSTED August 29th 2009: The Bed Store provided me an excellent customer experience. I purchased the ECO MEMORY FOAM mattress and I absolutely love it. The bed gets better every night. I feel that I am resting better and my back issues are steadily resolving. Thank you Bed Store for being so informative and offering me a no pressure sales experience. I trust that if I have any concerns or future needs you would be there for me to provide that excellent customer service that is so rare these days.        - Julie Jeffery-- Knoxville, TN

"In April 08, I stopped by The Bed Store on Chapman Hwy. I was just looking for a new full mattress but wasn't really sure what I was looking for. My salesperson, Jeanne, asked me questions that helped us narrow it down to 2 or 3 beds. She spent time with me explaining the differences, while I tried them out. With her help, I decided on the Serta Latex. I just wanted everyone to know that a year and a half later, I still love my mattress. I especially wanted to thank Jeanne for her knowledge, and her patience, in helping me select the mattress that was perfect for me. Judy Caldwell - Knoxville, TN"    -Judy Caldwell-- Knoxville, Tennessee

 

"Before I walked into The Bed Store at Turkey Creek I visited at least a half dozen other stores looking for a mattress set. Eric builds your trust and helped me purchased a mattress set that I am completely satisfied with. His knowledge is outstanding."
Howard Fass -- Knoxville, Tennessee

"Two weeks ago, we purchased a new mattress set from The Bed Store in Turkey Creek. The associate, Eric was SO helpful and answered all of our questions. We feel comforted in knowing that if we have any problems, Eric will be there to assist us. We were told that it usually takes a week or more to feel comfortable with a new matress and so far, we are sleeping well. Thank you Eric."
Linda & Jim Park -- Loudon, Tennessee

"I would personally like to thank Eric at the Turkey Creek Store for his patience and his vast amount knowledge about the products at The Bed Store. It is wonderful to know that there is now the option to purchase insurance for any reason you are not happy with your mattress. Thank you Eric, for turning what could have been a headache into an enjoyable experience when purchasing a new mattress."
Kristin Brainard -- Knoxville, Tennessee

"I was out shopping for a queen set, and had been to two other mattress stores. At one store the sales lady didn't know anything about her product. At the other, I couldn't find anyone to talk to. In this case, that was a good thing. Otherwise I wouldn't have ended up at The Bed Store, where I found the most knowledgeable person about his job I've ever met. He asked me a couple questions to find out what I was looking for, then proceeded to tell me about everything in the store. I learned more than I thought there was to know about mattresses. I bought the best bed set I have ever slept on. I am glad there are still people out there who are not just trying to make a buck, but wants you to be happy with what you purchased. I will recommend The Bed Store to everyone I know. Thanks to Eric! I'm sleeping great on my memory foam set."
Kathy Nicely -- Powell, Tennessee

"My husband and I stopped at The Bed Store on highway 411 in Maryville, TN to purchase new pillows. We were not looking to purchase a new bed as we had just bought a new bed not 5 years ago. While I was paying Gary Taylor for the pillows, my husband laid down on the Eco Memory XG mattress. He called me to come join him as he couldn't believe how comfortable the bed felt. Needless to say, we bought the Eco Memory XG. It was delivered as Gary promised two days later and we have never slept as well on any other bed! The Eco Memory XG forms to your body giving you total support that relives all your pressure points. Both of us wake in the morning without any morning stiffness whatsoever! We love our new bed. Thank you, Gary, for everything!"
Becky Kosalac -- Vonore, Tennessee

"I would like to comment on the extraordinary service and courtesy provided by Mr. Gary Taylor of the Maryville Bed Store. I had purchased a bed set some time ago, and after the death of my son, I needed another bed frame. Due to my imobility from knee surgery, he went out of his way to bring it to me on his own time the same day. I will certainly recommend The Bed Store and the courteous phone service to all of my friends!!"
Frances Young -- Louisville, Tennessee

"I was very pleased with the whole mattress/box springs buying process at The Bed Store on Chapman Highway. Brent listened to my likes and dislikes before showing me what he had on display. I rested on several beds while asking all kinds of questions. Brent suggested that I go home for a few days and come back again to retest the final two choices. The delivery young men were prompt and very nice. From start to finish, everything went very well. At no time was I pressured to make a purchase. I would recommend this store to everyone."
Eileen K. Steller -- Knoxville, Tennessee

"I have been sleeping on a water bed for 20+ years and decided it was time for a new bed. I went to several local area stores and after going the rounds, I kept coming back to Lé Sleep, The Bed Store in Turkey Creek. What I appreciated was that I was greeted and left alone until I was ready to ask questions. Being a technical person, I asked many questions and probably drove poor Eric crazy. He was very knowledgeable and explained all of the bed types. The store had one of the best selections around. I revisited the Bed Store over 6 times in trying out the various beds. In the end, I purchased an EcoMemory Foam mattress and am extremely satisified. It is firm, but softer than other memory foams I looked at. Overall a very pleasant buying experience. Thank You!"
Matthew Ohara -- Knoxville, Tennessee

"Dave and his wife were GREAT to work with! The were able to provide us with a confidence in their product on price and quality. The Bed Store was a pleasure to do business with."
Ross and Lynette Irwin -- Ten Mile, Tennessee

"I purchased a Tempurpedic bed from The Bed Store. I switched from a traditional pillow top mattress set up and love the difference that the Tempurpedic has made. You do not disturb your partner when you roll over. Eric did a great job on answering my questions and also with setting up delivery. Delivery was made at the promised time. The delivery men were polite and very careful with the installation and removal of the beds. Thank you Eric for you help in making this the correct purchase for us."
Anthony Hensley -- Clinton, Tennessee

"As the founder of The Bed Store I am often asked what is the best mattress to sleep on, or what mattress do I sleep on. Most often I reply that the mattress that I sleep on may not be the best mattress for everyone. However, I must confess that I am tempted to change my mind. After 37 years in this business, I have come upon a mattress that just may be the right mattress for most people. It's the EcoMemory XLG and I've been sleeping on it now for about 10 days. One word, "unbelievable". My wife and I are sleeping great and waking relaxed and energized. We were looking for the best "memory foam" mattress available, regardless of the price, and no doubt about it, the XLG wins hands down. It's luxuriously comfortable, provides unparalleled support, and is environmentally friendly. Oh, by the way, it cost over $1000 less than the best selling model of our number one name brand. I have always liked the phrase, "better for less". This is the one. In my opinion, the EcoMemory XLG is the best mattress on the market today, at any price."
Roger Cunningham -- Knoxville, Tennessee

"Great sleeping. Thinking of buying another for my guest room. The people at the store were GREAT. They really know their business. Their price guarantee is for real. I found another product at a few dollars less and they refunded the difference right away. Must admit I had to search real hard to find the better price."
Butch Shelton -- Knoxville, Tennessee

"My wife and I were moving to our new home and needed a mattress asap. We were interested in a good quality mattress, but needed delivery and set up the next day (or we'd be sleeping on the floor). David McCaslin not only provided us with a great mattress at a great price but was able to deliver and setup that next afternoon. Being new to town, David was one of the first people we met, and he made us feel welcome and we were well taken care of. In all categories--quality, customer service and friendly personalized service-- my wife and I are delighted with our purchase and readily recommend the Bed Store to everyone."
J. Lee Watkins -- Athens, Tennessee

"Awesome! It's all that I can say to describe how my wife and I were treated at The Bed Store in Athens and how good we are resting after purchasing a Rhapsody by TempurPedic. I love everything about the bed. I tell the story of how I could not get a good nights rest because my arms kept falling asleep. All of my problems have been cured with the TempurPedic. While I know that no mattress can work miracles, TempurPedic has come close. I couldn't be happier with my mattress or the service that I recieved at The Bed Store."
Rich Wade - Decatur, Tennessee

"WE LOVE OUR NEW ECO MEMORYFOAM MATTRESS!!!...FROM THE VERY 1ST NIGHT! I noticed, with this mattress, that I'm NOT restless when I sleep. It is wonderful to expericence a good night sleep...finally! (This must be the "delta stage" of sleep you were talking about.) We almost purchased a Tempurpedic, but when we found out that we could get the same thing and sleep both cooler and greener by choosing the Eco Memory product, we were so excited. Now we're doing something good for us and the enviornment. Anyway, I think I want to quit my job and rep this company for you down here in sunny south FL! Thanks for taking such good care of us."
Kim and Gary VanPortflee - Jupiter, Florida

"My wife and I were in the market for a new mattress for our king size bed. We had planned to go to several stores and our first stop was Lé Sleep in Turkey Creek. We went no further! C.J. Ogle greeted us warmly and we were immediately impressed with his knowledge, sincerity, efficiency and courteous manner. He spent plenty of time with us to explain various mattresses. After meeting C.J., there was no need to visit other stores. We settled on the Tempur-Pedic Rhapsody and foundation product. We just want to say thank you for having such a fine gentleman to serve the public."
Harry Moskos - Knoxville, TN

"Four years ago we bought a King size mattress set from The Bed Store. We bought the bed for my wife Kathy who has fibromyalgia and has degenerative discs in her back, and could rarely get a full night’s sleep. She selected this bed and noticed an immediate improvement in the way she felt upon getting up in the morning. I hurt my back on an offshore oil rig in Louisiana in 1972. Since then I had to get monthly chiropractic back adjustments- but I have not needed one since we bought our bed. I wish we had spent the money on a good bed years ago.
Buddy Dufau - Sevierville, TN