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Warranty Claim Form
You must have your original invoice in order to file a warranty claim. Mattress warranties are not transferable so you must have your original invoice that denotes you as the original purchaser.
Do you have your original invoice?
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YES
NO
First Name
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Last Name
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Address
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City
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State
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Zip
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Phone (with area code)
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Email (we will keep your email completely private)
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Invoice Number (ex. 0420222)
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Store where purchased
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-Choose One-
South Knoxville
North Knoxville/Powell
West Knoxville
Turkey Creek
Maryville
Sevierville
Athens
Jacksboro
Lenoir City
North Peters Rd
Description of Problem (be as specific as possible)
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Please Check All that Apply
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Body Impresions/sagging
Sewing Issue
Foundation Issue
Frame Issue
Other
Please Choose Manufacturer
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-Choose One-
Serta
Tempurpedic
Natural Living
Sleep Quest
EcoMemoryFoam
Sterling and Thomas
Spring Air
Reverie
Corsicana
PostureMax
PostureThermic
Dormia
Englander
Other
Warranty Provisions:
1. Product must be free of bodily fluids and stains or warranty will be void
2. Cost of any and all Inspections, Deliveries, and Pickups on warranty products are the sole responsibility of the original customer and is not covered under any warranty.
3. All Queen and King mattress sets mush have proper center supports (center legs on the floor) or the warranty will be void.
4. Body impressions or sagging up to 2"will not be covered under most warranties.
5. The Bed Store does not make or uphold any mattress warranties. They are upheld through the manufacturers.
Today's Date
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Please check below
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I have read the above and understand the process for warranty claims for my product(s.)